Data Privacy Statement

Owner of this website and processor for collecting, processing and using personal data as defined by EU-GDPR (EU-General Data Protection Regulations) is LYCIA HOTEL of Cukurbag Yarimadasi, Arman Taya Sok No 20 Kas / Antalya.

The following data privacy statement explains the nature, scope and purpose of collecting, processing and using personal data by LYCIA HOTEL during your visit of our website and our Hotel.

Collecting and Storing personal data as well as the nature and purpose of the usage of such data

Personal data is any information that relates to the identification of a particular person

We are collecting personal data during your stay in the frame of different points of contact in accordance with legal regulations, for example;

• Name
• Gender
• Address
• Call number
• E-Mail address
• Numbers of Credit or Debit Cards or other payment data
• Financials under certain circumstances
• Language settings
• DOB or place of birth

· Nationality, Passport or visa data or data for other ID documents issued by authorities

· Important date specifications like birthdays, anniversaries and special occasions

• Information about employer
• Information about itinerary, travel party or activities

· Information about previous stays or interactions, about purchased products or services as well as inquiries about services and amenities.

• Information about geolocation

· ID’s about social media accounts, profile pictures and other public available data or data provided by links of their social media accounts.

We are also able to collect following data under certain circumstances:

• Data of family members and companions as well as name and age of children
• Biometric data for example digital pictures

· Pictures, video and audio files collected by (a) Video surveillance placed in public areas within our hotel premises, like corridors and lobbies

· Guest preferences and personalized data (Personalized Preferences) like hobbies, activities, preferred meals and drinks, services and amenities which you disclose or which we come to know in the frame of your visit

By the time you tell us or our service providers about a third person in connection with services of personal data (for example if you make a reservation for another person) you agree to have the approval of that person to forward his/her data and allow us to use these data pursuant to the regulations of this statement.

Collecting/Recording Personal Data

We are collecting personal data in various ways:

Visiting our Website

Whenever you visit our website your browser automatically sends information to the server of our website. These are then temporarily saved to our so called Log-files. Following data are collected and saved until automatically erased without your permission:

• the IP address of your computer
• access date and time
• Name and URL of accessed file
• the accessing website
• the system software of your computer and the browser in use
• the name of your internet access provider
• utilization of Google analytics for tracking and visitor analysis

The collecting and processing of these data is necessary to enable our website for users (connection establishment), to provide permanent system security and stability, to enable technical administration of the network infrastructure and optimizing our online content as well as for internal statistics. The IP address is only analysed for statistics regarding breach of network infrastructure.

We are collecting personal data in various ways

• Online. Making reservations, communicating via our websites, connecting otherwise or sharing data on social media pages
• Visiting our Hotel and Offline Interactions . We are collecting personal date whenever you visit our hotel or make use of our facilities and services for example restaurants, concierge services and spa area.
• Customer Care . We are collecting personal data while you are placing reservations by phone, communicating by E-Mail or Fax.

Strategic Business Associates. We are collecting personal data from companies we are working together, to supply merchandise, services or submit quotes, which are based on their experiences with our hotel or where we believe which could be of interest to them. Local restaurants, travel parties and travel agencies, and car rental agencies and platforms for travel bookings. Strategic business associates are independent from LYCIA HOTEL.

Circulating your data to a third party

We circulate your personal data only if you expressly agree, if there is an existing legal foundation or if this is necessary to ascertain our rights, especially to ascertain claims arising from a contractual relationship.

Data Security

We use appropriate technical and organizational security measures to protect your date against random or deliberate manipulation, partial or total loss, damage or against unauthorized access of third person. Our security measures will be consecutively enhanced in respect to technological development.

Disclosure, Correction, Blocking and Cancellation of your Data

You have the right of access to your personal data and the right to correction of incorrect data as well as the right of blocking and cancellation. In this respect and for further questions about usage of personal data please send an E-Mail to info@lycia-hotel.com

Amendments to this Data Privacy Statement

By enhancements of our website or due to legal or rather official guidelines it may be necessary to amend this data privacy statement. You can access the latest data privacy statement any time here from our website respectively.

Latest update: 25.05.2018